Effective Date: June 1, 2026
Last Updated: June 1, 2026

Çka Ka Qëllu (“Çka Ka Qëllu,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you may provide when visiting our website or interacting with our online services.

This Privacy Policy explains how we collect, use, disclose, and protect information collected through this website, including its pages and features such as mailing list sign-up, contact interactions, cookie preferences, restaurant information, and links to third-party services.

This Privacy Policy applies only to this website. External websites, reservation platforms, social media platforms, and other third-party services linked from our website may have their own privacy policies and practices.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your email address when you subscribe to our mailing list.
• Your name, email address, phone number, reservation details, or message if you contact us or submit information in connection with a booking request.
• Any other information you choose to provide when communicating with us.

We may also collect certain information automatically when you visit the website, including:

• IP address.
• Browser type and device information.
• Operating system.
• Pages visited and time spent on the website.
• Referring website or source.
• Cookie identifiers and similar online activity information.
• Interaction with website content, embedded features, or preference tools.

2. How We Use Your Information

We may use the information we collect to:

• Provide information about our restaurants, locations, menus, hours, and services.
• Respond to enquiries, comments, or requests.
• Manage or assist with reservation-related enquiries.
• Send newsletters, updates, holiday hours, menu changes, promotions, or restaurant news when you have subscribed to our mailing list.
• Improve the functionality, content, performance, and user experience of our website.
• Analyse website usage and understand how visitors interact with our pages.
• Maintain website security, prevent fraud, and protect our business and users.
• Comply with legal obligations and enforce our rights.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in an email, where available, or by contacting us at info@ckakaqellu.com.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember user preferences, understand website activity, and, where enabled, support analytics or advertising-related functions.

Cookies may include:

Essential Cookies

These cookies are necessary for the website to function properly and may support security, page navigation, or privacy preference settings.

Analytics Cookies

These cookies may help us understand how visitors use the website, such as which pages are visited and how users navigate the site.

Marketing or Advertising Cookies

Where enabled, these cookies may be used to measure advertising activity or provide more relevant marketing content.

Preference Cookies

These cookies may remember choices you make, including privacy and cookie consent preferences.

The website includes a Privacy Preference Center, which may allow you to manage certain cookie settings. You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We do not sell personal information for money. However, certain advertising or analytics technologies, if active, may be considered “sharing” or “targeted advertising” under applicable U.S. privacy laws. Where applicable, you may exercise available choices through the website’s privacy preference tools or by contacting us.

4. Mailing List and Marketing Communications

Our website allows visitors to join our mailing list to receive news, holiday hours, menu changes, restaurant updates, and related communications.

When you subscribe, we may collect and use your email address for these purposes. We will only send marketing communications where permitted by law and based on your subscription or consent.

You can withdraw your consent or unsubscribe from marketing communications at any time. Unsubscribing from marketing communications will not prevent us from sending necessary service-related communications, where applicable.

5. Reservations and Third-Party Booking Services

Our website may provide reservation options or direct visitors to third-party reservation platforms, such as OpenTable.

When you make a reservation through a third-party platform, the information you submit is collected and processed according to that platform’s privacy policy. We may receive reservation-related information needed to manage your booking, provide service, respond to requests, or operate our restaurant.

We are not responsible for the privacy practices of third-party booking platforms. You should review their privacy policies before submitting personal information.

6. Reviews, Social Media, and Embedded Content

Our website may display customer reviews sourced from third-party platforms, including Google reviews through review-display technology such as Trustindex.

The website may also include links to social media platforms, including Instagram. When you interact with third-party content, social media links, embedded features, or external platforms, those third parties may collect information according to their own privacy policies.

We do not control the privacy or data collection practices of Google, Instagram, Trustindex, OpenTable, or other external services.

7. How We Share Information

We may share personal information only as reasonably necessary for business operations, including with:

• Website hosting, maintenance, and technical service providers.
• Email marketing or mailing list service providers, where used.
• Reservation service providers or booking platforms.
• Analytics, cookie management, review-display, or website functionality providers.
• Professional advisers, insurers, or legal representatives when necessary.
• Government authorities, regulators, or law enforcement where required by law.
• A buyer, successor, or related party in connection with a business transaction, such as a merger, sale, or transfer of assets.

We do not disclose personal information to third parties for purposes unrelated to our restaurant operations, website services, legal obligations, or authorised marketing activities.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing communications, complying with legal obligations, resolving disputes, and protecting our rights.

For example:

• Mailing list information may be retained until you unsubscribe or request deletion, subject to any necessary suppression records.
• Reservation or enquiry information may be retained as reasonably necessary for customer service, operational, accounting, or legal purposes.
• Cookie and analytics information may be retained according to the settings and retention periods of the relevant tools in use.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we hold about you.
• Correction of inaccurate personal information.
• Deletion of certain personal information.
• A copy of certain personal information in a portable format.
• Information about how your personal information is collected, used, or disclosed.
• Withdrawal of consent for marketing communications.
• Opt-out choices relating to certain targeted advertising, selling, or sharing activities, where applicable.
• Non-discriminatory treatment for exercising applicable privacy rights.

To submit a privacy request, contact us at info@ckakaqellu.com.

We may need to verify your identity before processing certain requests. Rights may vary depending on your jurisdiction, and some requests may be subject to legal exceptions.

10. Security

We take reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should take care when submitting information online.

11. Children’s Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information through our website, please contact us so that we may take appropriate action.

12. External Links

Our website may contain links to external websites, including restaurant location websites, reservation platforms, social media services, media publications, and other third-party pages.

We are not responsible for the content, security, or privacy practices of external websites. Visiting an external website is subject to that website’s own privacy policy and terms.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after an updated policy is posted constitutes acknowledgement of the revised Privacy Policy.

14. Contact Us

For questions about this Privacy Policy, our privacy practices, or requests relating to your personal information, please contact us at:

Çka Ka Qëllu
Email: info@ckakaqellu.com

Restaurant locations listed on our website:

Çka Ka Qëllu – Bronx, NY
2321 Hughes Ave
Bronx, NY 10458
Phone: (718) 933-6194

Çka Ka Qëllue – New York, NY
118 E 31st St
New York, NY 10016
Phone: (212) 213-2082

Çka Ka Qëllu – Stamford, CT
15 Clark St
Stamford, CT 06901
Phone: (203) 354-0735